News summary and highlights of the latest developments in the voice ecosystem for November 2019
News summary and highlights of the latest developments in the voice ecosystem for October 2019
What may be the most substantial difference between voice user-interface design and traditional visual user-interface design can be encapsulated by the motto "be available".
In this, the second post from our three part series on principles of voice design, I'll be discussing the principle encapsulated by the dictum "be contextual". In other words, a well-designed voice application should, as much as possible, individualize the entire interaction.
The first major principle of voice design is to be adaptable. You can't constrain users into responding with words and phrases that you expect, you need to let users speak in their own words.