Principles of Voice Design: Be Available
What may be the most substantial difference between voice user-interface design and traditional visual user-interface design can be encapsulated by the motto "be available".…
Principles of Voice Design: Be Contextual
In this, the second post from our three part series on principles of voice design, I'll be discussing the principle encapsulated by the dictum "be contextual". In other words, a well-designed voice application should, as much as possible, individualize the entire interaction.…
Principles of Voice Design: Be Adaptable
The first major principle of voice design is to be adaptable. You can't constrain users into responding with words and phrases that you expect, you need to let users speak in their own words.…
Expect The Unexpected - Handling Unpredicted Inputs
What should your voice application do when it receives an unexpected user input?…
Is the voice ecosystem built for all voices? - "Accents" on Alexa
Do you have an accent, or do other people? Dealing with all these variations appropriately is one of the hard problems faced by all voice platforms.…