UX Research - The Pulse Labs Beat

AI Lifeguards for Diversity, Equity and Inclusion

AI is an exciting technology that has the potential to up-end how people get answers to their questions. But there's a risk that AI will fail on diversity, equity and inclusion standards. Who will be the AI Lifeguard to manage those risks? What information will they need?

Lincoln Merrihew

May 19, 2023

3 min read

Where Will AI Accountability Lie?

AI is taking the world by storm. When AI makes mistakes that impact people's lives, who will be accountable?

Lincoln Merrihew

May 3, 2023

4 min read

Human-like AI versus Human-centric AI Technologies

For AI-powered products to be truly successful, they need to ensure that they're human-centric, not just human-like. That will create lasting relationships and revenue streams.